Ok so I am presently doing this implementation of Remedy Help Desk for my company and in order to do this you need people with certain skill sets to get the job done. Well they can't find the person necessary with these skills to do this. More accurately they will not pay the right person enough to come work here doing what needs to be done. Thanks a lot company. So they said make due with what we have. We don't have anyone. We have people blindly trying to do what is necessary to set this stuff up and they are failing miserably. However, the CNO doesn't care that things are being done shitty and that we cannot finish this thing on time with what we have. He is however, keeping us bound to our project completion deadline. This is all a big load of crap. The guy needs to get a clue. He is a complete retardo! really! The people that do work here have no accountability everyone says they can do things but really they just talk shit. None of them can do nearly what they say they can. I am thouroughly pissed right now GRRRR!!!!